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Chapter 2 – Multiple Choice Examination Questions:
1. Unique characteristics of a therapeutic relationship (compared to a friendship) include all
of the following EXCEPT
A. a contract specifying roles, confidentiality.
B. that it can be ended by either at any time.
C. that both parties agree on a similar worldview.
D. that the goal of the relationship is to help the client.
2. The hoped for outcome of relationship enhancing skills is
A. to give the client courage to change.
B. a change in affect for the client.
C. the collection of fees.
D. the termination of the relationship.
3. Grasping the feelings, facts and meaning of another person’s disclosure, and then
showing them understanding is
4. Empathy is not:
A. Taking on your client’s problems
C. Tuning into your client.
D. all of the above.
E. A and B.
5. One primary purpose of self-disclosure is to
A. help the client feel more important.
B. augment the social schmoozing process.
C. allow the helper to model ventilation of feelings.
D. normalize the client’s experience.
6. A microaggression is:
A. Beneficial to the therapeutic relationships
B. A verbal or behavioral slight that minority members experience
C. May be unconscious
D. B and C
7. Roadblocks to good helper communication such as directing, criticizing, consoling, or
premature analyzing communicate to the client that
A. even helpers make mistakes sometimes.
B. he or she should listen more closely to the helper.
C. he or she needs to become more involved in the helping process.
D. the client is not capable of solving his or her own problems.
8. In order to manage transference, a helper may
A. help the client focus on more self-awareness.
B. disclose his or her own personal feelings about the client.
C. explore carefully the source of these feelings.
D. both A and C.
Chapter 2 – Essay Examination Questions:
1. Describe the three unique characteristics of a therapeutic relationship.
2. Name common mistakes in helper self-disclosure.
3. When should transference be dealt with?
Chapter 2 – Multiple Choice Answer Key:
1. C (pgs. 36-37)
2. A (pg. 39)
3. B (pgs. 39-40)
4. E (pgs. 41-42)
5. D (pg. 44)
6. D (pg. 47)
7. D (pgs. 48-49)
8. D (pgs. 51-52)
Chapter 2 – Essay Questions Answer Key:
Question 1 – (pgs. 36-37)
– There is a mutual liking-or at least respect between counselor and client.
– The purpose of the relationship is the resolution of the client’s issues.
– There is a sense of teamwork as both the helper and client work toward mutually agreedupon goals.
(please note: there are 7 total characteristics see pg. 36).
Question 2 – (pgs. 44-45)
– The helper’s self- disclosure is too deep
– The helper’s self -disclosure is poorly timed
– The helper’s self -disclosure does not match the clients experience
– Helper self-disclosure must be used with caution and timing is vital.
Question 3 – (pgs. 54-56)
– Convey acceptance of the client’s remarks but don’t retaliate
– Explore the client’s feelings
– Use self-involving statements (i.e., I can tell you are angry with me because) to help the
client become aware of the helper’s genuine thoughts and emotions about the client and
– Use the experience to help the client find new and better ways of expressing feelings and
meeting his/her needs.